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Whether you plan to install artificial grass yourself or intend to use a professional fitter

This guide is here to offer you advise. Here we list the Top 10 most common problems you may face. From doing the right research to making sure you have the best grass for your needs you will learn how to install artificial grass correctly the first time and avoid many costly errors along the way.


1.Do your research
Before you have an artificial lawn installed do your research and get a good understanding on what makes a good artificial grass installation. Try to understand the differences between the different types of Artificial Grass and the different densities and pile thickness. Beware of so called specialists that offer you a cheap price. If it sounds too cheap and too good to be true it usually is. If Artificial Grass is not installed properly with the correct drainage and preparation it may look good for a few weeks, but it will soon deteriorate.

There should not be any standard or premium installation options, there is only one way to lay an Artificial Lawn and that is the right way. If you are using an installation company then ask them for photographs of their previous jobs and speak to their previous customers to see if they would recommend them.

Whilst Go Artificial Grass do not offer installation we do have a list of installers across the country that we have received good reviews about and would be happy to recommend. If you are planning to lay the grass yourself then please check out our step by step installation guides.

2. Install a solid sub base and Weed Membrane
Although not visible when the grass is installed a good sub base stops the grass sinking and other problems that go along with this. The recommended thickness for a sub base is about 75mm. Installing a good weed membrane will prevent any weeds growing through.

3. Prevent moss build up
One of the main reasons we install a Synthetic Lawn is to reduce maintenance however there are small ad hoc tasks that you may need to carry out in order to keep you grass moss free. We recommend you use a leaf blower or a stiff brush to clear leaves and debris from your lawn. If you see any moss starting to form you can also use a pressure washer to clear it away.

4. Reduce the amount of weeds
Let us not be fooled into thinking that an Artificial Lawn will be completely 100% weed free, the wind, insects and birds will contribute to dropping seeds into your Artificial Lawn and they may start to grow in the base of the pile. The most susceptible areas are around the edges. Fixing timbers will reduce this significantly.

5. Use fixings around the perimeter
It is very important to make sure that the grass is fixed properly. If your new Synthetic Grass is not fixed down correctly then it will lift at the edges and cause a trip hazard, in strong winds the lawn could lift off the ground altogether if it is not fixed down in the correct way. Use good quality fixing pins around the perimeter or better still install a treated timber frame around the edge and fix the turf down using screws and washers. 

6. Maintenance First.
So you’ve installed your lovely new Artificial Turf only for it to be dragged down by that unsightly old shed, garden wall or fence. We would always recommend sorting out these types of issues first and leave the lawn until last. By replacing the old garden fence first, you can make sure you take it to a suitable height to accommodate your new lawn. Giving the shed a lick of paint will prevent the risk of spilling paint onto the new grass. Any raised beds or borders should be planned out and put in place beforehand.

7. Look at your drainage
Drainage is should rank number 1 in your list of priorities. A poor drainage system will most certainly lead to pools of water accumulating every time it rains. We have had customers in the past not follow any installation guide and just lay the Artificial Grass onto clay with only an inch or two of sand and then complain about pools of water. It is impossible for the grass to drain correctly if laid directly onto clay. As an extra precaution to laying the 75mm of sub base you can dig a soak away to one end of the lawn and fill it will rubble then cover it will the usual 75mm sub base, then in the event of heavy rain it will act as an underground reservoir to hold rain water before it disperses back into the ground. If the drainage is taken care of from the outset it will not be a problem in the future. I’ve seen inexperienced companies skimming a wet clay lawn and simply putting an inch of granite dust down. Although this will save money it is a recipe for disaster. 

As you can see in the images below there was no sub base laid, therefore no drainage. The water can only puddle and gather on the surface. Also the Grass no not been fixed around the edges therefore the wind was able to blow the grass off the ground. You need to avoid this happening at all costs.


Poor Drainage & Inadequate Preparation

Poor Drainage & Inadequate Preparation

Poor Drainage & Inadequate Preparation

Poor Drainage & Inadequate Preparation

8. Make sure your grass is joined properly
If Artificial Grass is joined correctly then you should barely if at all notice the join. Make sure that the pile of each piece of turf is running in the same direction. If the grass is joined well, you will not see the joint even when you are stood over it. Take a look at our guide on how to join artificial grass. If the grass is not joined correctly then you will notice it from wherever you stand. Trying to correct this at a later stage could prove difficult. When joining Artificial Grass, never join it together with cable ties and never use a timber under the join as an anchor point to pin or screw the grass into. The grass join needs to flex and move in the different temperatures so anchoring it down along a join may result in the grass rippling when it expands. Refer to our guide and use a high quality joining tape and adhesive or a strong cloth type self-adhesive tape.

9. Choosing the right Artificial Grass
Always request a free sample, compare and check the quality before you make a purchase. You will be amazed just how many different types and qualities there are on the market. You usually get what you pay for, the denser and heavier the grass the more expensive it will be. Don’t be fooled by pile height, you could get a 40mm grass with only 11 stitches to every 10cm that sells cheaper than a very dense 20mm grass with 24 stitches to every 10cm. The fact is the 20mm grass will be much more durable and the pile will look, feel and wear far better than the 40mm grass with only 11 stitches. You only want to do this once so make sure you choose the best grass you can get for your budget and one that you like the look and feel of. Take a look at our artificial grass range.

10. Feeling Lazy for no longer having to mow your lawn
The word Lazy is a myth created by corporate overlords in order to guilt you into doing things you don’t want to do. Being Lazy is just doing what YOU want, be Lazy reclaim your free time, relax in your garden and enjoy your new lawn. No Mud, No Mess and NO MORE MOWING!

Being aware of these issues should give you a good chance of choosing the right grass and making sure it is installed in a way that it will last for many years to come. Get it right the first time to avoid expensive corrections in the future.

Should you require any further help or advise please call 0800 1777 842